Product & Services Director
Optimal Technology Solutions
Understanding the key market trends which affect client needs and therefore products & services positioning Understanding the competitive outlook and technical environment whilst planning and implementing appropriate responses
Creating compelling business cases to initiate product or request enhancement
Maintaining products roadmaps and following products review and development processes in a timely manner
Working with the Sales and Marketing team to brief staff, position products correctly and maximise sales effectiveness.
Co-coordinating functions across the business to ensure products are fully supported
Taking responsibility for collecting, measuring and distributing all relevant products metrics, such as sales, bug reports, customer usage, customer satisfaction, product profitability
Ensuring product performance measures are fed into new product development cycle
Developing and maintaining an internal communication plan to facilitate the sharing of knowledge across the business
Managing peer and stakeholder expectation of the deliverability of business goals
Ensuring feedback mechanisms are in place
Acting as a champion for products internally and externally
Champion products performance as a business KPI
المهارات
Proven experience in managing a portfolio of products in the internet/Mobile/VAS market.The ability to drive complex products from inception to delivery and beyond
Effective research and presentation skills including presenting confidently to market
The drive and focus to build a new functional area and embed within the business
Ability to lead by example and sell product management as a discipline
The ability to create accurate Business Cases in a timely manner
Experience at communicating outputs at multiple levels within the business
Skilled in communications plan development and execution
Collaborative thinker and able to 'join the dots' across multiple domains
Mature and professional approach to expectation management
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